Calima AI

Learn how to get help using Calima AI. Get assistance from our customer support via email or chat.

How to reach and communicate with Calima's customer support

Find your missing chats with a few quick steps.

How do I find my chats with agents that appear to be gone?

Email Entered at Checkout Has a Typo/ Mistyped, wrong email / need to use a different email

I'm unable to post to Facebook and/or Instagram

How to change the timezone Agents work in?

Learn how to reconnect an integration from scratch after attempting initial troubleshooting steps.

Reconnecting an integration in Calima from scratch

General troubleshooting & FAQ

Learn what to do if you face an authentication error via Calima's browser app.

Authentication error on Calima AI browser app

Learn how to fix the issue you're facing based on the error you see.

Troubleshooting error messages

When logging in for the first time via email, you receive a code via email that needs to be entered in the login screen. Learn what to do if this…

Didn't receive the one-time login code

Learn how to troubleshoot issues when logging in

Troubleshooting login issues

Learn what are AI prompting best-practices and ensure Calima Agents are performing according to your needs!

Agents don't help

if you're facing issues with our helpers - this is the section to look at.

Troubleshooting Agents

Learn when opening a new chat with an agent is a good troubleshooting step and why is it like so.

Opening a new chat with an agent: when and why

Learn the reasoning for trying certain troubleshooting steps we offer.

Why do we offer certain troubleshooting steps?

Learn how to request a new feature or integration for Calima AI. Share your insights and help us keep improving our service!

How to submit feature requests to Calima AI?

Learn how to provide feedback and request features.

Feedback & feature requests

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Find answers and get help from Intercom Support and Community Experts

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